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Service marketing: OCR A‑Level Business questions

Every OCR A-Level Business exam question on Service marketing, 2021–2025, with its mark scheme and examiner’s report.

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385 questions

  1. Q21

    June 2024 · Paper 1

    15 marksService marketing
    Sources (insert) ↗
    The whole paper ↗
    0 words

  2. Q8

    June 2023 · Paper 1

    1 markService marketing
    The whole paper ↗
    Your answer
All 2 questions on Service marketing, as a list
  1. June 2024, Paper 1, Q21 (15 marks): 21* One of DDL’s objectives is to ‘increase turnover to £2m by the end of 2025’. (line 18) Evaluate the importance of process, people, and physical evidence as
  2. June 2023, Paper 1, Q8 (1 mark): Which of the following are elements in the marketing mix for a service? (a) people and profit (b) planning and physical evidence (c) price and productivity (d)

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