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Identifying customer needs: OCR A‑Level Business questions

Every OCR A-Level Business exam question on Identifying customer needs, 2021–2025, with its mark scheme and examiner’s report.

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385 questions

  1. Q9

    June 2025 · AS Paper 2

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  2. Q14

    June 2025 · Paper 2

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  3. Q16

    June 2023 · Paper 1

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  4. Q7(a)

    November 2021 · Paper 3

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  5. Q7(b)

    November 2021 · Paper 3

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All 5 questions on Identifying customer needs, as a list
  1. June 2025, AS Paper 2, Q9 (2 marks): Explain what is meant by ‘market research’ (line 47). [2]
  2. June 2025, Paper 2, Q14 (15 marks): 14* Coffee#1 has announced it will accelerate its growth plans. Evaluate the importance of different market research techniques to ensure Coffee#1’s expansion i
  3. June 2023, Paper 1, Q16 (6 marks): Ben is planning to use quota sampling when doing some market research. (Line 11) Analyse one advantage to Ben of using quota sampling. [6]
  4. November 2021, Paper 3, Q7(a) (2 marks): Explain what is meant by a ‘normal distribution’. [2]
  5. November 2021, Paper 3, Q7(b) (3 marks): The management at Sportmania commissioned a survey of shoe sizes from a sample of 60 teenagers. Table 4 shows the frequency of each shoe size (European shoe siz

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